Many of us have already taken our first steps in AI implementation, often in customer service, sales, development, or support, but those initial deployments are just scratching the surface. While these efforts are a good start, the real value of AI lies in transforming our entire organizations so we don’t have AI trapped in isolated…

We’re all experiencing the hype and excitement about what generative AI can do for our organizations, but the stories of early adoption are often stories of disappointment or disaster. When generative AI is implemented, it quickly reveals how dependent the results are on the quality and organization of the data it’s fed (GIGO) and…